Shipping, Returns & Guarantees
Our goal is to ship any order out by 11:00 PM EST the same day. The average shipping time is two days but varies based on your location (we ship from New Jersey) and carrier conditions. Shipping timeframes are not guaranteed and provide a rough estimate for when you will receive your products. Rates are for continental USA.
- Free Shipping for USA orders over $40 (1 – 7 business days)
- Shipping Rates vary with your selected service options of USPS or UPS
- We ship to APO and also offer Military discounts. Click here if you are military for a discount code
All customs and taxes are the responsibility of the buyer. Shipping prices are at market rates and calculated at checkout. If you do not see your country as an option, please email us.
30-Day Money back Guarantee
We want you to be happy at Frederick Benjamin, even if the product doesn’t work for you. Everyone has different hair & skin types and fragrance preferences. While we’d love to say our products will work for 100% of the people that buy them, we know that’s simply not the case.
Don’t worry; if you aren’t completely satisfied with our products, we’ll take care of you. If something doesn’t work, we’ll find you a product that does, and if we can’t, we’ll make you whole.
- We offer full refunds up to 30 days from the date of purchase.
- Contact us for returns instructions.
Let’s Groom in Style!